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Sending messages to external services

Brightspot can send messages to external services, such as a listserv or Slack channel. Editors subscribed to those services receive the corresponding messages.

To send messages to external services:

  1. Click > Admin > Sites & Settings > Sites > Global.

  2. Click , located to the left of , and type System Notifications. A form appears.

  3. Under System Notifications, click . A form appears.

  4. Under Delivery Methods, click and select one of the following:

    • Email—In the form that appears, enter the email for the messaging service (such as a listserv address), or create a new one.
    • Microsoft Teams—In the form that appears, select the team and channel.
    • Slack—In the form that appears, select the workspace and channel, or create new ones. Brightspot sends a verification message to the destination.
    • Text—In the form that appears, enter the phone number for the messaging service, or create a new one.

    Repeat to add additional delivery methods.

  5. Under Subscriptions, click . A form appears.

  6. From the Topic list, select one of the available topics.

  7. Using the following resources, complete the subscription for the selected topic:

  8. Click Save.