Skip to main content

Contextual commenting

Brightspot's contextual commenting feature helps you provide, understand, and address feedback more efficiently, enhancing collaboration and potentially shortening the time needed to review and publish content.

When viewing a content edit page or any page that contains fields in Brightspot, you may leave a contextual comment on any given field, and other users may view them in that field's context. If the field exists on a content edit page, such as when viewing an article asset, you can view contextual comments from the Conversation widget as well.

5.0-contextual-commenting.png

To leave a contextual comment:

  1. Search for and open an existing asset.
  2. Hover over a field, such as Headline.
  3. Click the comment icon next to the field name.
  4. In the Conversation pop-up, add a comment.
  5. Click the post icon.
Tip

If a contextual comment exists, Brightspot lets you know by displaying a circle above the contextual commenting icon.

To respond to a contextual comment:

  1. Search for and open an existing asset.
  2. Hover over a field, such as Headline.
  3. Click the comment icon next to the field name.
  4. In the Conversation pop-up, underneath an existing comment, click Reply.
  5. Add a comment.
  6. Click the post icon.

To resolve a contextual comment:

  1. Search for an open an existing asset.
  2. Find the comment you want to resolve.
  3. On the right of the comment, click

To view contextual comments alongside general conversation:

  1. Search for and open an existing asset.
  2. In the side toolbar, click the message bubble to open the Conversation widget.
  3. View the conversation history.

If a contextual comment exists on an embedded asset, and the asset gets removed, Brightspot still stores the comment in the Conversation widget and provides a trail to where it once appeared before the asset was removed. For example, if a comment was left on a module added to the Contents field of a homepage, and then the module is removed, users still see in the Conversation widget the commenter's name, the comment's timestamp, a trail describing where the comment originated, and the comment itself.