Support and Documentation

Downloading assets

Editors perform this task.

This section describes how to download assets in a variety of formats and how to review download activity.

Converting assets to different formats

Subscribers to your digital asset site download assets as-is. If the asset on the site is a PNG, the subscriber downloads it as a PNG. If a subscriber needs the asset in a different format, you can download the asset in the required format and then send it to the subscriber.

Procedure. To convert and download an asset:
  1. Search for and open the item in the content edit page.

  2. Click |mi-more_horiz|, and from the menu, select Download This… (such as Download This Image). The Download Options widget appears.

  3. From the Format list, select one of the available options.

  4. Click Download.

Reviewing download activity

Brightspot maintains a log of each asset's download activity. The log shows downloads by subscribers through your published site, not by editors through Brightspot.

Procedure. To review download activity:
  1. Search for and open the item in the content edit page.

  2. Expand the Downloaders accordion. A list of subscribers who downloaded the asset appears.

  3. Click the log entry to review the subscriber's information.

You can also review download activity through the dashboard's Top Downloads widget. For information about adding this widget to your dashboard, see Creating a shared dashboard or One-off dashboards.