Support and Documentation

Sending and viewing messages through Conversation

Editors perform these tasks.

  1. Search for and open the item in the content edit page, and scroll down to the Conversation widget. (If you do not see the Conversation widget, ask your administrator to enable it as described in Configuring Conversation.)

    conversation.png
  2. In the rich-text editor, type the message, and then click Post.

If the Watch plugin is installed, when you post a message to an item, Brightspot automatically adds you as a watcher for that item—unless you manually removed yourself from the watch list.

You can mention another editor in your comment by clicking Mention in the toolbar. If that editor configured delivery options for conversations, then Brightspot sends a notification to that editor. Referring to the following example, azetbur is mentioned in a conversation.

conversation-mentioning.png

Depending on azetbur's subscriptions, Brightspot sends a notification using the appropriate delivery option.

conversation-notification.png