Support and Documentation

Projects

Projects are ways for organizations to categorize their cloud information. Generally projects are used to group websites, processes, or other associated cloud resources.

Searching for projects

Procedure. To search for projects:
  1. Open the projects listing by clicking |mi-folder_open|.

  2. Filter the listing; for details, see Filtering a widget.

  3. Page through the filtered listing.

Project widgets

The following illustration describes the components of a project widget.

Project widget
Figure 256. Project widget


For information about filtering projects, see Filtering a widget.

Creating a project

Procedure. To create a project:
  1. In the left panel, click |mi-settings|.

  2. Click Projects. The Projects widget appears.

  3. In the widget's upper-right corner, click |mi-add|. The New Project widget appears.

  4. In the Information widget, enter a name and description for the project. The name appears in various widgets throughout Ops Desk.

  5. In the Status widget, do one of the following:

    • Toggle on Disabled to activate project.

    • Toggle off Disabled to deactivate the project.

  6. Click Save. The available integrations appear in the Integrations widget.

  7. For each integration you want to add to the project, do the following:

    1. Click |mi-add_circle|. A configuration widget appears.

      travis-ci_integration.png
    2. In the configuration widget, enter values for accessing the resource. Referring to the previous illustration for a Travis CI resource, the configuration includes the repository name as well as the location of the access key.

    3. Click Done. The integration appears in the Installed widget.

    4. Repeat steps a–c to add additional integrations.

. See also:

Editing a project

Procedure. To edit a project:
  1. In the left panel, click |mi-settings|.

  2. Click Projects. The Projects widget appears.

  3. Filter the listing; for details, see Filtering a widget.

  4. Click the project you want to edit.

  5. In the Information widget, enter a name and description for the project. The name appears in various widgets throughout Ops Desk.

  6. In the Status widget, do one of the following:

    • Toggle on Disabled to activate project.

    • Toggle off Disabled to deactivate the project.

  7. For each integration you want to add to the project, do the following:

    1. Click |mi-add_circle|. A configuration widget appears.

      travis-ci_integration.png
    2. In the configuration widget, enter values for accessing the resource. Referring to the previous illustration for a Travis CI resource, the configuration includes the repository name as well as the location of the access key.

    3. Click Done. The integration appears in the Installed widget.

    4. Repeat steps a–c to add additional integrations.

  8. To modify an integration, do the following:

    1. Under Installed, click |mi-more_horiz| and select Settings.

    2. Modify the configuration, and then click Done.

  9. To remove an integration, click |mi-more_horiz| and select Delete.

Project overviews

Ops Desk provides an overview for your projects' health.

Procedure. To generate a project overview:
  1. Search for and open the project; for details, see Searching for projects.

  2. Click Overview.

The following table lists the widgets available in a project overview.

Widget

Description

<Project Name>

Provides project's name, description, and counters of associated events and incidents.

Escalation Contact

Provides a standard operating procedure and stakeholder contact information when an escalation is required.

Events & Incidents

Graphical representation of the number of incidents and events during the past 7, 30, 90, or 180 days. Clicking on a point in the graph displays the incidents and events for that day.

Incident Report

Tabular representation of incidents and associated causes, grouped by technician and component.

Pingdom Uptime

Uptime percentages for the previous six months.

Viewing events, incidents, and instances associated with a project

You can view the events, incidents, and instances associated with a project.

Procedure. To view events, incidents, and instances associated with a project:
  1. Do one of the following:

    • Search for and open the project; for details, see Searching for projects.

    • If a project is open, you can select another one from the drop-down list.

      project-selector-list.svg
  2. Click Events, Incidents, or Instances.

Opening a project's console

Some projects are managed through a console, such as AWS or other service.

Procedure. To open a project's console:
  1. Search for and open the project; for details, see Searching for projects.

  2. Click Console.