Support and Documentation

Sending messages to external services

Brightspot can send messages to external services, such as a listserv or Slack channel. Editors subscribed to those services receive the corresponding messages.

Procedure. To send messages to external services:
  1. Click |mi-menu > Admin > Sites & Settings > Sites > Global.

  2. Click |mi-search|, and in the search field type System Notifications. A form appears.

  3. Under System Notifications, click |mi-add_circle_outline|. A form appears.

  4. Under Delivery Methods, click |mi-add_circle_outline| and select one of the following:

    • Email—In the form that appears, enter the email for the messaging service (such as a listserv address), or create a new one.

    • Slack—In the form that appears, select the workspace and channel, or create new ones. Brightspot sends a verification message to the destination.

    • Text—In the form that appears, enter the phone number for the messaging service, or create a new one.

    Repeat to add additional delivery methods.

  5. Under Subscriptions, click |mi-add_circle_outline|. A form appears.

  6. From the Topic list, select one of the available topics.

  7. Using the following resources, complete the subscription for the selected topic:

  8. Click Save.