Support and Documentation

Prerequisites

This section describes how to configure the URLs that Brightspot sends in messages, as well as defaults for email address and phone number.

Base URL for delivery options

Some delivery methods (such as email and Slack) include a hyperlink. Before Brightspot can send hyperlinks correctly, you need to configure the default tool URL. For details, see Configuring base URLs.

Configuring email messages

You can configure the "from" address and other settings in email messages.

Procedure. To configure email messages:
  1. Click |mi-menu > Admin > Sites & Settings > Sites > Global.

  2. Click |mi-search|, and in the search field type Default From Email.

  3. In the Default From Email field, enter the email address that appears as the sender of email notifications.

  4. In the Mail Provider Setting Key and Additional Notification Emails fields, enter settings as required.

  5. Click Save.

Configuring text-message notifications

You can configure the "from" phone number and other settings in text-message notifications.

Procedure. To configure text-message notifications:
  1. Click |mi-menu > Admin > Sites & Settings > Sites > Global.

  2. Click |mi-search|, and in the search field type Default From Phone Number.

  3. In the Default From Phone Number field, enter a phone number that appears as the sender of text notifications.

  4. In the Sms Provider Setting Key, enter the setting as required.

  5. Click Save.