Support and Documentation

Overview of topics

Topics are collections of related informational messages. When certain events occur, Brightspot creates a message and adds it to the corresponding topic. Brightspot accumulates messages in the following topics.

Assignment Desk

Every time an editor creates or updates a pitch or assignment, Brightspot adds a corresponding message to the Assignment Desk topic.

Conversation

Every time an editor posts to an asset's conversation, Brightspot checks if other editors are mentioned in the post. If so, Brightspot adds a corresponding message to the conversation topic.

Publish

Every time an editor publishes an asset, Brightspot adds a corresponding message to the publish topic.

Translation

Every time a translation transitions from one status to another (such as from Pending to Complete), Brightspot adds a corresponding message to the translation topic.

Workflow

Every time content transitions from one status to another in a workflow, Brightspot adds a corresponding message to the workflow topic.