Support and Documentation

Content locking locks content at the item level. The message area indicates that the item is locked and by whom. When an item is locked, only the locking editor can change the item. If another editor belongs to a role with permission to unlock a locked item, then the lock message includes an option to remove the lock.

Figure 74. Lock message

Figure 75. Lock message with option to unlock

Brightspot allows editors to remove another editor's content lock after a period of inactivity. For details about configuring the duration of inactivity, see the table Global settings–Main tab.

Field-level locking locks only the fields modified by a user on a first-come, first-served basis. For example, a user named Worf opens an article and makes an edit in the sub-headline field. At this point, Brightspot locks the sub-headline field in favor of Worf. When Alice opens the same article, she sees a highlighted avatar in the editorial toolbar, indicating that another user, Worf, is also working on the same item.

Whoever modifies a field first is the locking user for the field, preventing the other user from modifying it. For example, Alice tabs into the sub-headline field, and sees that the field is locked by Worf.

Figure 76. Field-level locking with option to unlock

When Worf saves or publishes the item, Brightspot releases the field lock, and Alice can then edit the sub-headline field.

If another user belongs to a role with permission to unlock a field, then the lock message includes an option to override the field lock (see previous illustration).