Sending and viewing messages through Conversation

Editors perform this task.

To send and view messages about an item:

  1. Search for and open the item in the content edit page, and scroll down to the Conversation widget. (If you do not see the Conversation widget, ask your administrator to enable it as described in Configuring Conversation.)

    ../../../_images/conversation.png
  2. In the Your Message field, type the message, and then click Comment.

If the Watch plugin is installed, when you post a message to an item, Brightspot automatically adds you as a watcher for that item—unless you manually removed yourself from the watch list.

When you include an at sign (@) with another editor’s username in a comment, and that editor configured delivery options for conversations, then Brightspot sends a notification to that user. Referring to the following example, @azetbur@klingon.com is mentioned in a conversation.

../../../_images/conversation-mentioning.png

Depending on azetbur’s subscriptions, Brightspot sends a notification using the appropriate delivery option.

../../../_images/conversation-notification.png

See also: