Configuring Assignment Desk

Administrators perform this task.

Configuring content types and assignment types

You can configure the content types available in Assignment Desk as well as the default assignment types.

If your version of Brightspot is missing any of the following configuration options, contact your Brightspot developer.

To configure content and assignment types:

  1. From the Navigation menu, select Admin > Sites & Settings.

  2. In the Sites widget, select the site for which you want to configure Assignment Desk, or select Global to configure Assignment Desk for all sites.

  3. Under Main, expand Assignment Desk.

    ../../../_images/assignment_desk_configure.png
  4. From the Content Types list, select the content types for use with Assignment Desk. Team members can create content only from the content types you select

  5. From the Default Assignment Type list, select the default assignment type. When you create a new assignment, Brightspot uses this value as the initial assignment type. You can select a different assignment type when you actually create an assignment.

  6. Click Save.

After saving the configuration, Brightspot:

  • Adds an Assignment Desk tab to the content edit pages for the content types selected in step 4. Editors use this tab to associate items with pitches and assignments.
  • Adds the content types selected in step 4 to the Content tab in the Assignment content edit page. Editors can use this tab to create content for an assignment.

Team roles and members

Pitches often require roles and personnel that are not part of your routine publishing effort. For example, if you operate a general news site, and you want to publish a specialized series about electron microscopes, you may need to hire freelancers for some of the content generation. You can group the freelancers, and your staff reporters, into roles limited to Assignment Desk pitches.

../../../_images/assignment-desk-roles-members.svg

Assignment Desk team roles and members

Referring to the previous illustration—

  • Gus is a staff reporter with a Reporter role in Brightspot.
  • Amy and Edwin are freelancers hired to work on the series about electron microscopes.
  • Gus, Amy, and Edwin are assigned to the team roles Science writer, High-speed photographer, and Scientist for the purposes of this pitch.

Creating team member roles

To create a team member role:

  1. In the header, click in the search field. The search panel appears.

  2. From the Create list, select Team Member Role, then click New.

    ../../../_images/create-team-member-role.png

    A content edit form appears.

    ../../../_images/new-team-member-role.png
  3. Enter a name for the role.

  4. Click Save.

See also:

Creating external team members

Referring to the illustration Assignment Desk team roles and members, Amy Bolton and Edwin Abacus are freelancers, so they do not have logins into Brightspot. You can add them as team members so that they receive notifications Brightspot sends regarding their assignments.

To create external team members:

  1. In the header, click in the search field. The search panel appears.

  2. From the Create list, select External Team Member, then select New.

    ../../../_images/create-external-team-member.png

    A content edit form appears.

    ../../../_images/new-external-team-member.png
  3. Under Main, do the following:

    1. In the Name field, enter the member’s name.
    2. From the Role list, select one of the team member roles you defined as described in Creating team member roles.
    3. Enter contact information.
  4. Under Notifications, configure delivery options and subscriptions for sending notifications to the external team member. Brightspot sends Assignment Desk notifications for the events described in Assignment Desk’s notifications.

  5. Click Save.

See also:

Assigning team roles to Brightspot editors

This section applies to editors who have a login into Brightspot.

To associate a team role to a Brightspot user:

  1. From the Navigation menu, select Admin > Users & Roles.
  2. In the Users widget, select the user with which you want to associate a team role.
  3. Under Assignment Desk, from the Team Member Role list, select the team role.
  4. Click Save.

See also:

Assignment Desk notifications

Editors and external team members can receive notifications for updates to pitches and assignments.

Pitch notifications

If subscribed to pitch notifications, a pitch creator receives a notification when the following events occur:

  • The pitch is modified.
  • An assignment is created that references the pitch.
  • Content, such as an article or image, is created that references the pitch.

Assignment notifications

If subscribed to assignment notifications, the following team members are notified when an assignment is updated:

  • Assignment creator
  • Assignment editor
  • Assignment assignee

The following activities constitute updates:

  • The assignment is modified, such as changes to field values.
  • Content, such as an article or image, is created that references the assignment.

Configuring Assignment Desk notifications

To configure Assignment Desk notifications:

  1. From the Navigation menu, select Admin > Users & Roles.

  2. In the Users widget, select the user for which you want to receive Assignment Desk notifications.

  3. Under Notifications, under Subscriptions, click add_circle_outline and select Assignment Desk Subscription. A form appears.

    ../../../_images/set-subscription.png
  4. From the Delivery Options list, select one of the available delivery options.

  5. Turn on the type of notifications to receive: Assignment Notifications and Pitch Notifications.

  6. Click Save.

See also: